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ESXi_6.5_root_lockout
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m-demoraes authored Apr 3, 2019
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====================================
VMWare ESXi 6.5 root Account Lockout
====================================
Account Lockout:
----------------
VMWare ESXi 6.0 and above include a new security feature to protect your from
unwanted access and in some cases brute force attacks.
In this article we will be using ESXi 6.5.

**What is a brute force attack?**
A brute force attack is a method of trial-and-error (guess work) to obtain user
information, typically a password. An attacker will use automated software to
guess the password, normally for the root or administrator user accounts, on a
continuous basis.

When an attacker attempts to brute force their way in or a user simply forgets
the root password and triggers the account lockout the ESXi 6.5 system will
disable the root account from being able to access the vSphere web client for
15 minutes by default. if the system is under a brute force attack it will have
hundreds if not thousands of failed login attempts, due to this, the system may
become inaccessible for an indefinite amount of time. The following steps will
show you how to regain access to your hosts vSphere web client and how to
either disable_ this feature **(This is not recommended)** or by pass it
completely.

**Recommended Action**

.. _here:

First you will need to restart the management agents. The following steps will
walk you through how to do this but you will need to be logged into the
`KVMoIP-IPMI <https://bit.ly/2K4awBp>`_.

Login to your server
Click on **Troubleshooting Options** → **Restart Management Agents**
→ Press **F11** to restart agents, here you'll see that you also have an
option to **Collect extra troubleshooting information**. Check the box if
you'd like.

.. image:: /image/ManagementAgents1.png
.. image:: /image/ManagementAgents2.png
.. image:: /image/ManagementAgents3.png

Now that you have access to the vSphere web client we'll walk through the steps
of creating a new user and new roles which new users can be added to. This will
allow you to access the web client even if the root account is locked, the
permissions this account has is entirely up to you.

Creating a new user is simple, click on **Host** → **Manage**
→ **Security and users** tab → click on **users** → then simply **+Add user**
Creating permissions - permissions or **Roles** are used to provide certain
users with a certain amount of access. Click on **Host** → **Manage** →
**Security and users** tab → here you will click on **Roles** which is
located right below **Users** → **+Add role**.

With the new user and role created, you'll need to add this new user to the
new role. Click on **Host** → **Actions** this option will be located on
the **Host** window where you'll find Hardware, Performance, and System
Information → click on **Permissions** → **Add user** → choose the user you
created → choose the role you created → click on **add role** at the bottom
right of the window you are in.

Now you can login using the new user account you have created. Keep in mind
however, the username you choose will need to be something an attacker is
unaware of or else you risk a brute force on that user account, it's best
to keep away from publicly available information as a username.

.. _disable:

Disable Security.AccountLockFailures
------------------------------------
If you are currently locked out of the system and do not have another user
account you can access it with please refer here_.

When you are logged into the root account go to **Host** → **System** tab
→ **Advanced settings** → in the top right copy and paste the following
into the search bar **Security.AccountLockFailures** → Setting this to 0
will disable root lockout.

Additionally, **Security.AccountUnlockTime** will change how long that
account stays locked. This setting is set to 15 minutes by default but
you will see 900 seconds in the **Value** portion.

Support
-------
If you find yourself unable to move forward due to a technical issue or
just have questions regarding this process please open a support ticket.
We are here 24/7/365 and we'll do our best to assist you.

Sources:
- https://en.wikipedia.org/wiki/Brute-force_attack
- https://bit.ly/2OtVacW

.. disqus::

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