Clarify instructions for requesting Account Deletion

prisma · Dec 31, 2024 · 63ab529 · 63ab529
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commit 63ab529
Showing 1 changed file with 2 additions and 1 deletion.
diff --git a/content/500-platform/50-support.mdx b/content/500-platform/50-support.mdx
@@ -34,6 +34,7 @@ Dedicated contact person.
 
 ## Deleting your PDP account
 
-If you want to delete your PDP account, **email us at <a href="mailto:[email protected]">[email protected]</a>**. 
+If you want to delete your PDP account, **email us at <a href="mailto:[email protected]">[email protected]</a>** specifying the email id or GitHub Handle with which you signed up. 
 
 To ensure that you're not accidentally disabling any infrastructure powering one of your applications, we require that you **disable Accelerate and Pulse in _all_ environments of _all_ your projects** that live in the account to be deleted.
+Additionally there should be no active subscriptions in the account to be deleted. Please cancel any active subscriptions before requesting account deletion.