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@@ -12,27 +12,28 @@ Your feedback is invaluable, and we encourage you to share your experiences with | |
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## Support | ||
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Your support options are based on your workspace's active plan. For more details, take a look at our [pricing page](https://prisma.io/pricing). | ||
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### Community support | ||
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Reach out to us in our [Discord](https://pris.ly/discord). | ||
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### Standard support | ||
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- Email support, <a href="mailto:[email protected]">[email protected]</a> | ||
- Mon-Fri, 9am-5pm CET | ||
- Email support, <a href="mailto:[email protected]">[email protected]</a>, or reach out via the Console | ||
- 2 business days, Mon-Fri, 9am-5pm CET | ||
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### Premium support | ||
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- Email support, <a href="mailto:[email protected]">[email protected]</a> | ||
- 24/7 | ||
- Email support, <a href="mailto:[email protected]">[email protected]</a>, or reach out via the Console | ||
- 1 business hour, Mon-Fri, 9am-5pm CET | ||
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### Dedicated support | ||
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Dedicated contact person. | ||
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## Deleting your PDP account | ||
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If you want to delete your PDP account, **email us at <a href="mailto:[email protected]">[email protected]</a>**. | ||
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To ensure that you're not accidentally disabling any infrastructure powering one of your applications, we require that you **disable Accelerate and Pulse in _all_ environments of _all_ your projects** that live in the account to be deleted. | ||
To ensure that you're not accidentally disabling any infrastructure powering one of your applications, we require that you **disable Accelerate and Pulse in _all_ environments of _all_ your projects** that live in the account to be deleted. |