Update content/300-accelerate/650-troubleshoot.mdx

Co-authored-by: Nikolas <[email protected]>

content/300-accelerate/650-troubleshoot.mdx

@@ -129,17 +129,23 @@ This error can happen when the wrong credentials are provided to Prisma Accelera
 
 ### Error with MySQL (Aiven): "We were unable to process your request. Please refresh and try again."
 
-**Issue**  
+#### Issue
+
 When using an Aiven MySQL connection string that includes the `?ssl-mode=REQUIRED` parameter, you may encounter the following error:  
-*We were unable to process your request. Please refresh and try again.*
 
-**Cause**  
+```
+We were unable to process your request. Please refresh and try again.
+```
+
+#### Cause
+
 The `ssl-mode=REQUIRED` parameter is incompatible with Accelerate, which leads to connection issues.
 
-**Suggested Solution**  
+#### Suggested solution 
+
 To resolve this error, remove the `?ssl-mode=REQUIRED` parameter from your MySQL connection string.
 
-**Example**  
-Original connection string: `mysql://username:password@host:port/database?ssl-mode=REQUIRED`
+#### Example
 
-Updated connection string:  `mysql://username:password@host:port/database`
+- Original connection string: `mysql://username:password@host:port/database?ssl-mode=REQUIRED`
+- Updated connection string:  `mysql://username:password@host:port/database`