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Update 50-support.mdx #6353

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Oct 21, 2024
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Update 50-support.mdx #6353

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13 changes: 7 additions & 6 deletions content/500-platform/50-support.mdx
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Expand Up @@ -12,27 +12,28 @@ Your feedback is invaluable, and we encourage you to share your experiences with

## Support

Your support options are based on your workspace's active plan. For more details, take a look at our [pricing page](https://prisma.io/pricing).

### Community support

Reach out to us in our [Discord](https://pris.ly/discord).

### Standard support

- Email support, <a href="mailto:[email protected]">[email protected]</a>
- Mon-Fri, 9am-5pm CET
- Email support, <a href="mailto:[email protected]">[email protected]</a>, or reach out via the Console
- 2 business days, Mon-Fri, 9am-5pm CET

### Premium support

- Email support, <a href="mailto:[email protected]">[email protected]</a>
- 24/7
- Email support, <a href="mailto:[email protected]">[email protected]</a>, or reach out via the Console
- 1 business hour, Mon-Fri, 9am-5pm CET

### Dedicated support

Dedicated contact person.

## Deleting your PDP account


If you want to delete your PDP account, **email us at <a href="mailto:[email protected]">[email protected]</a>**.

To ensure that you're not accidentally disabling any infrastructure powering one of your applications, we require that you **disable Accelerate and Pulse in _all_ environments of _all_ your projects** that live in the account to be deleted.
To ensure that you're not accidentally disabling any infrastructure powering one of your applications, we require that you **disable Accelerate and Pulse in _all_ environments of _all_ your projects** that live in the account to be deleted.
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