Hotfix request page wasn't loading for some

✍️ Description

Hotfix hotfix!

✨ What's New?

N/A

🐞 Bug Fixes

• Fixed issue where the request page wasn't loading for some users. This was caused because a item_id did not match any known Item. We added a temporary solution to file them under "Unknown Item", until we figure out a better solution.

💖 Other Changes

N/A