Check if live engagement is when SC Intention #1199

AH-MOC · 2024-12-30T20:40:08Z

Jira issue:
https://glia.atlassian.net/browse/MOB-3888

What was solved?
Check if live engagement is when SC Intention.

Release notes:

Feature
Ignore
Release notes (Is it clear from the description here?)
Migration guide (If changes are needed for integrator already using the SDK - what needs to be communicated? Add underneath please)

Additional info:

Is the feature sufficiently tested? All tests fixed? Necessary unit, acceptance, snapshots added? Check that at least new public classes & methods are covered with unit tests
Did you add logging beneficial for troubleshooting of customer issues?
Did you add new logging? We would like the logging between platforms to be similar. Refer to Logging from Android SDKs → Things to consider for newly added logs in Confluence for more information.

Screenshots:

- Migrate Call and Chat Activities to Kotlin - Refactor CallConfiguration - Refactor EngagementConfiguration MOB 3587

- Moved all the Intent-related functionality to the IntentHelper class. - Abstraction will let us to easily mock this layer. MOB 3582

MOB-3478

MOB-3476

- Create ActivityLauncher - Rename FilePreview... classes to ImagePreview... MOB 3589

MOB-3591

- Create interfaces for EngagementLauncher - Create basic ConfigurationManager that should hold all the init config MOB 3588

This custom attributes can be setup by integrators in their theme.xml

This is needed so that customise glia theme settings in integrators theme.xml

- Remove all the configurations in favor of ConfigurationManager - Get rid of configurations passed through Activity extras - Move extra keys to internal class - Make activities internal - Minor refactoring

MOB-3411

Texts have changed, updating according to the Figma designs. MOB-3615

MOB-2889

…idget Setup queues each time get Entry Widget is called MOB-3408

MOB-3642

MOB 3620

…g to design MOB-3478

MOB 3646

MOB-3544

…led in Example App settings MOB-3657

…is not authenticated MOB-3659

…t queues should be used MOB-3657

MOB 3667

MOB-3591

This change is directly related to changes in Core SDK regarding OkHttp version. See salemove/android-sdk#763 MOB-3661

MOB 3673

MOB 3672

These changes are to make secure conversations align with new UI designs. Part of Secure Conversations V2 project. MOB-3621

MOB-3845

… true' MOB-3854

Side effect of making the layout flat is that now those buttons have slight animation. MOB-3844

MOB-3639

Last Core SDK staging build got expired/deleted so uploaded new build

MOB-3637

- Added inputDisabled Json to UI remote theme configurations - Switched simple color/drawables to ColorStateList/DrawableStateList MOB-3855

MOB-3860

Remove SecureFileAttachmentRepository and some SC use cases that duplicated the logic. Refactor FileAttachmentRepository and the file upload use cases. FileAttachmentRepository is used for both SC and Live Engagement. MOB-3791

Issue introduced in #1183

Do not start a timer for marking messages as read if the leave secure conversation dialog is shown. MOB-3833

MOB-3811

MOB-3895

…type or starts a new engagement during queueing MOB-3886

MOB-3888

DavDo

blocking merge just in case, until we decide this.

DavDo · 2025-01-14T15:18:06Z

Closing because this was fixed in #1210, and our principle is to decide the chat state before opening the screen.

DavDo and others added 30 commits December 27, 2024 17:33

Refactor configurations

d92cb8c

- Migrate Call and Chat Activities to Kotlin - Refactor CallConfiguration - Refactor EngagementConfiguration MOB 3587

Separate Intent-related functionality

1d63c0d

- Moved all the Intent-related functionality to the IntentHelper class. - Abstraction will let us to easily mock this layer. MOB 3582

Implement Entry Widget (embedded view)

f3630e1

MOB-3478

Implement Entry Widget (bottom sheet)

bb12519

MOB-3476

Create new internal layer responsible for opening screens

ada7790

- Create ActivityLauncher - Rename FilePreview... classes to ImagePreview... MOB 3589

Unified UI customization for Entry Widget and SCv2

a7defef

MOB-3591

Devs want to create public interfaces for EngagementLauncher

efc3f64

- Create interfaces for EngagementLauncher - Create basic ConfigurationManager that should hold all the init config MOB 3588

Rename all the Unified UI related classes to new SecureMessaging... way

7174d7a

Add support of glia custom attributes to Entry Widgets

73ac073

This custom attributes can be setup by integrators in their theme.xml

Change colors in layout xml's to use custom attr

1dd100d

This is needed so that customise glia theme settings in integrators theme.xml

Implement EngagementLauncher business logic

8def546

- Remove all the configurations in favor of ConfigurationManager - Get rid of configurations passed through Activity extras - Move extra keys to internal class - Make activities internal - Minor refactoring

Devs want to implement the logic for showing available engagement types

461d59a

MOB-3411

Update Entry Widget texts

5266632

Texts have changed, updating according to the Figma designs. MOB-3615

Remove deprecated functions which are older than 1 year

aae745e

MOB-2889

Add gliaBrandPrimaryColor tint to entry widget icon tint.

04f58eb

Send error event if Glia is not initialized before getting an Entry W…

ed3b871

…idget Setup queues each time get Entry Widget is called MOB-3408

Enable scrolling for the Entry Widget bottom sheet.

85caa48

MOB-3642

Cache site queues after first request

64a9a23

MOB 3620

Change 'Try again' button style for Entry Widget error state accordin…

b1d576a

…g to design MOB-3478

Devs want to use cached Queues to check Secure Messaging availability

3456880

MOB 3646

Added snapshot tests for the Entry Widget

2c39123

MOB-3544

Pass null instead of an empty list if "Default Queues" toggle is enab…

8d32aa7

…led in Example App settings MOB-3657

Hide 'Secure Messaging' engagement type from Entry Widget if visitor …

451119a

…is not authenticated MOB-3659

Make queueIds list non-nullable, so only empty list means that defaul…

37218a9

…t queues should be used MOB-3657

Devs want to make UiTheme internal

2bf2f5b

MOB 3667

Added loading tint color customization

cc3956e

MOB-3591

Update Kotlin version

5f12c63

This change is directly related to changes in Core SDK regarding OkHttp version. See salemove/android-sdk#763 MOB-3661

Devs want to always fallback to default queues

5108b4c

MOB 3673

Devs want to use integrator/default queues from QueueRepository

e443811

MOB 3672

Update existing secure conversation string

6c1e122

These changes are to make secure conversations align with new UI designs. Part of Secure Conversations V2 project. MOB-3621

andrews-moc and others added 23 commits December 27, 2024 17:35

Prevent recursive dismiss() call

da321eb

MOB-3845

Consider the ongoing sc when checking for secure messaging availability

6cfd475

Fix Entry Widget watermark visibility is not configurable

17bb514

Remove the timeout from SC properties

8e1b2c3

Devs want to handle SC chat top banner item click

6ffc434

Refactor SC logic to make switching between Live and SC seamless

5039fe4

Add snapshot tests for Entry Widget for the cases when 'whiteLabel ==…

70cabc5

… true' MOB-3854

Fix send and attachment buttons overlap

e66c4b7

Side effect of making the layout flat is that now those buttons have slight animation. MOB-3844

Add snapshot tests for SC top banner

bd6c38e

MOB-3639

Update staging build link

4692b8b

Last Core SDK staging build got expired/deleted so uploaded new build

Implement Leave Current Conversation dialog

406a269

MOB-3637

Add disabled color state for chat input

7e5c06f

- Added inputDisabled Json to UI remote theme configurations - Switched simple color/drawables to ColorStateList/DrawableStateList MOB-3855

Fix jumpy animation of chat input on keyboard show/hide

1ace0b4

MOB-3860

Refactor file attachment repositories

21b73da

Remove SecureFileAttachmentRepository and some SC use cases that duplicated the logic. Refactor FileAttachmentRepository and the file upload use cases. FileAttachmentRepository is used for both SC and Live Engagement. MOB-3791

Fix grapish color for disabled input

164194b

Issue introduced in #1183

Update staging build link

066bc74

Merge mark messages as read logic with leave SC

ff28a48

Do not start a timer for marking messages as read if the leave secure conversation dialog is shown. MOB-3833

Implement Entry Widget for ongoing engagement cases

bdebbe8

MOB-3811

Add snapshot tests for 'ongoing engagement' items

50823f0

MOB-3895

Update staging build link

636ac04

Update staging build link

ad83aeb

Cancel ongoing queue ticket if visitor selects engagement of another …

35d6916

…type or starts a new engagement during queueing MOB-3886

Check live engagement on start Chat Screen

9da9bb7

MOB-3888

AH-MOC requested a review from a team as a code owner December 30, 2024 20:40

AH-MOC requested a review from DavDo December 30, 2024 20:40

DavDo requested changes Dec 31, 2024

View reviewed changes

AH-MOC marked this pull request as draft December 31, 2024 15:07

andrews-moc force-pushed the feature/entry-widget-and-secure-conversations-v2 branch from ea158b2 to 705f15e Compare January 13, 2025 15:40

DavDo closed this Jan 14, 2025

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Check if live engagement is when SC Intention #1199

Check if live engagement is when SC Intention #1199

AH-MOC commented Dec 30, 2024

DavDo left a comment

DavDo commented Jan 14, 2025

Check if live engagement is when SC Intention #1199

Check if live engagement is when SC Intention #1199

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AH-MOC commented Dec 30, 2024

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DavDo commented Jan 14, 2025