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sdb9696 committed Sep 9, 2024
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Expand Up @@ -140,16 +140,15 @@ hass.services.call("downloader", "download_file", data)

The event entity captures events like doorbell rings, motion alerts, and intercom unlocking.

### Event issues and stability
### Realtime event stability

If you are experiencing issues with receiving ring alerts the reason could be that you have too many authenticated devices on your ring account.
Prior to version 2023.12.0 HA would register a new entry in `Authorised Client Devices` in the `Control Centre` at ring.com every time it restarted.
If you have been using ring prior to this you may have many `Authorised Client Devices` in the `Control Centre` on ring.com.
Prior to version 2023.12.0 the Home Assistant ring integration would register a new entry in `Authorized Client Devices` in the `Control Centre` at [ring.com](https://account.ring.com/account/control-center/authorized-devices) every time it restarted.
If you have been using the ring integration prior to this you may have many `Authorized Client Devices` in the `Control Centre` on [ring.com](https://account.ring.com/account/control-center/authorized-devices).
This can cause issues receiving ring alerts.
You should delete all authorised devices from ring.com control centre which are from HomeAassistant
(i.e. do not delete thsoe named `iPhone` or `Android`, homeassistant devices are named `ring-doorbell:HomeAssistant/something` or `Python program`).
If you have too many `Authorised Client Devices` to delete each one it might be easier to `Remove all devices` and then re-authorize your required devices.

You should delete all authorised devices from [ring.com](https://account.ring.com/account/control-center/authorized-devices) `Control Centre` which are from Home Assistant
(i.e. do not delete thsoe named `iPhone` or `Android`; Home Assistant authorized devices are named `ring-doorbell:HomeAssistant/something` or `Python`).
If you have too many `Authorised Client Devices` to delete one by one, it might be easier to `Remove all devices` and then re-authorize your required devices.

## Sensor

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