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sdb9696 committed Nov 6, 2024
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Expand Up @@ -157,15 +157,15 @@ If you are experiencing issues with receiving ring alerts, the reason could be t
Prior to version 2023.12.0, the Home Assistant ring integration would register a new entry in `Authorized Client Devices` in the `Control Centre` at [ring.com](https://account.ring.com/account/control-center/authorized-devices) every time it restarted.
If you have been using the ring integration before this, you may have many `Authorized Client Devices` in the `Control Centre` on [ring.com](https://account.ring.com/account/control-center/authorized-devices).
This can cause issues receiving ring alerts.
You should delete all authorised devices from [ring.com](https://account.ring.com/account/control-center/authorized-devices) `Control Centre` which are from Home Assistant
You should delete all authorized devices from [ring.com](https://account.ring.com/account/control-center/authorized-devices) `Control Centre` which are from Home Assistant
(i.e. do not delete those named `iPhone` or `Android`; Home Assistant authorized devices are usually named `ring-doorbell:HomeAssistant/something` or `Python`).
If you have too many `Authorised Client Devices` to delete them individually, it might be easier to `Remove all devices` and then re-authorize your required devices.
If you have too many `Authorized Client Devices` to delete them individually, it might be easier to `Remove all devices` and then re-authorize your required devices.

#### Step 2

If after that you are still experiencing issues it could be that you need to run the reconfigure step to generate a new unique id for the Home Assisstant ring integration instance.
Do this via the `Reconfigure` option in the drop down on the integration entry.
Do not try this step before clearing down all the excess `Authorised Client Devices` as per Step 1, or it will simply invalidate the reconfigured entry.
If you're still experiencing issues after Step 1, try generating a new unique ID for the Home Assistant Ring integration instance.
To do this, click the three-dot menu on the integration entry and select the `Reconfigure` option.
Do not try this step before clearing down all the excess `Authorized Client Devices` as per Step 1, or it will simply invalidate the reconfigured entry.

#### Step 3

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