Add a new support document as a landing page for URLs in old support … #1264
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…messages to allow both an explnation and quick way to open support ticket if they still need help.
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| You have landed on a place holder page as our web site has had some changes as of Novemember 1st, 2024. Links in support emails that land here are no longer supported by the new site. | ||
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| We do want to help you if you do have questions, concerns or on going issues! If you are logged into your System76.com account, the following link will allow you to create a support ticket now: |
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"on going" should be one word (ongoing).
I'd recommend an Oxford comma after "concerns".
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| ## Local repair and upgrades | ||
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| We offer techincal documenation (tech-docs such as service manuals) in this [article](/articles/guides). |
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"documenation" is misspelled.
You can probably just say "technical documentation such as service manuals".
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| We have several repair or replacement options available depending on the circumstances. | ||
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| ### Advance Replacement Whole System - Within 30 days of Shipment |
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Add the word "of" after Advance Replacement in this heading and the next one?
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| ### Advance Replacement Whole System - Within 30 days of Shipment | ||
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| We build and ship a replacement system with the same configuration, and have you return the defective system once the new one is received. More details will be provided if this process is requested. |
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Maybe change "requested" to "required" so people don't get the idea to just ask for it.
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This does not seem to be a standard footer for all of the articles. Versioning and authorship information are already tracked via Git. Having it in the article's text adds an additional maintenance burden. Do we need to have this here?
…messages to allow both an explanation
and quick way to open support ticket if they still need help.
@burden I would like to have the redirect for https://system76.com/my-account/ticket/# to land on this support article.
I would like to have some additional eyes on the language as I've got this pretty bare bones at the moment.