Add beta back before GA release

tigergraph · Nov 7, 2024 · 6f45f13 · 6f45f13
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diff --git a/modules/cloud/modules/start/pages/get_started.adoc b/modules/cloud/modules/start/pages/get_started.adoc
@@ -2,6 +2,12 @@
 :experimental:
 :page-aliases: get-started.adoc
 
+[IMPORTANT]
+====
+TigerGraph Cloud 4 beta is for personal or R&D use and not for production use.
+Please see xref:cloud4:resources:terms_conditions.adoc[].
+====
+
 == Sign up
 Click btn:[Sign Up] on the https://portal.tgcloud.io/[TigerGraph Cloud landing page].
 

diff --git a/modules/cloud/modules/start/pages/overview.adoc b/modules/cloud/modules/start/pages/overview.adoc
@@ -10,16 +10,22 @@ handling all the complexity of deploying and managing your deployments on the cl
 
 [NOTE]
 ====
-TigerGraph Cloud 4 was released on Nov. 4th, 2024.
+TigerGraph Cloud 4 Beta was released on Apr. 29th, 2024.
 
 Check out the new Cloud 4 at https://portal.tgcloud.io or have a look at the xref:cloud4:overview:index.adoc[Documentation] for more details.
 ====
 
-[NOTE]
+[IMPORTANT]
 ====
-On December 31th 2025, we'll retire TigerGraph Cloud Classic platform. Before that date, you’ll need to migrate your data from TigerGraph Cloud Classic to TigerGraph Cloud 4. For support, please contact us at [email protected].
+TigerGraph Cloud 4 beta is for personal or R&D use and not for production use.
+Please see xref:cloud4:resources:terms_conditions.adoc[].
 ====
 
+// [NOTE]
+// ====
+// On December 31th 2025, we'll retire TigerGraph Cloud Classic platform. Before that date, you’ll need to migrate your data from TigerGraph Cloud Classic to TigerGraph Cloud 4. For support, please contact us at [email protected].
+// ====
+
 == Get to Know Your TigerGraph Cloud
 
 [.home-card,cols="2",grid=none,frame=none, separator=¦]

diff --git a/modules/cloud4/antora.yml b/modules/cloud4/antora.yml
@@ -1,5 +1,5 @@
 name: cloud4
-title: TigerGraph Cloud 4
+title: TigerGraph Cloud 4 Beta
 version: main
 display_version: default
 start_page: overview:index.adoc

diff --git a/modules/cloud4/modules/overview/pages/comparison_table.adoc b/modules/cloud4/modules/overview/pages/comparison_table.adoc
@@ -2,8 +2,9 @@
 
 Most of the documentation for TigerGraph Enterprise Server also applies to TigerGraph Cloud 4.
 Here are some differences between the different TigerGraph offerings.
+
 |===
-| Topic | TigerGraph Enterprise Server | TigerGraph Cloud Classic | TigerGraph Cloud 4
+| Topic | TigerGraph Enterprise Server | TigerGraph Cloud Classic | TigerGraph Cloud 4 Beta
 
 | GSQL Graph Algorithm Library | Yes| Yes| Yes
 | Release Notes| Yes| TigerGraph Cloud provides database versions kept up to date with TigerGraph Server 3.x releases | TigerGraph Cloud 4 provides the latest TigerGraph Server 4.x

diff --git a/modules/cloud4/modules/overview/pages/index.adoc b/modules/cloud4/modules/overview/pages/index.adoc
@@ -1,4 +1,4 @@
-= TigerGraph Cloud 4
+= TigerGraph Cloud 4 Beta
 :experimental:
 :page-aliases: cloud-overview.adoc
 
@@ -7,6 +7,17 @@ This documentation will guide you through the various features and functionaliti
 TigerGraph Cloud 4 (https://portal.tgcloud.io) offers a powerful and user-friendly environment for managing, analyzing, and exploring your graph data.
 It revolutionizes graph analytics by introducing a groundbreaking separation of compute and storage in its cloud-based graph database platform.
 
+[CAUTION]
+====
+TigerGraph Cloud 4 is still in beta release and the documentation is in progress.
+====
+
+[IMPORTANT]
+====
+TigerGraph Cloud 4 beta is for personal or R&D use and not for production use.
+Please see xref:cloud4:resources:terms_conditions.adoc[].
+====
+
 //pass:[<abbr title="Define User Friendly">ToolTip Practice</abbr>]
 
 //:tooltip: pass:[<span class="tooltip" data-tooltip="This is a tooltip text">Hover over this text</span>]

diff --git a/modules/cloud4/modules/overview/pages/release-notes.adoc b/modules/cloud4/modules/overview/pages/release-notes.adoc
@@ -4,6 +4,12 @@
 :toc:
 :toclevels:2
 
+[IMPORTANT]
+====
+TigerGraph Cloud 4 beta is for personal or R&D use and not for production use.
+Please see xref:cloud4:resources:terms_conditions.adoc[].
+====
+
 == Oct 2024
 === 2024-10-15
 

diff --git a/modules/cloud4/modules/resources/pages/terms_conditions.adoc b/modules/cloud4/modules/resources/pages/terms_conditions.adoc
@@ -1,34 +1,84 @@
-= Test
-
-| Ticket Status | ID     | Subject                                                 | Requester         | Requested       | Updated         | Group              | Assignee          |
-|---------------|--------|---------------------------------------------------------|-------------------|-----------------|-----------------|--------------------|-------------------|
-| Solved        | #51810 | 500 Server Error: informant/metrics                     | Vishnu k Raj      | Mar 19, 2024    | Apr 20, 2024    | TG On-Prem Support | Michael Esposo    |
-| Solved        | #52204 | 504 Server Error: Gateway Time-out for url              | Sudha Vijayakumar | Apr 20, 2024    | May 10, 2024    | TG On-Prem Support | Michael Esposo    |
-| Solved        | #51616 | 504 Tigergraph Gateway timeout on prod cluster          | Vishnu k Raj      | Feb 28, 2024    | Mar 15, 2024    | TG On-Prem Support | Michael Esposo    |
-| Solved        | #49877 | Backup failure                                          | Vishnu k Raj      | Sep 05, 2023    | Sep 08, 2023    | TG On-Prem Support | Yunfei Liang      |
-| Solved        | #49433 | Cannot already installed/working query in another graph | Sudha Vijayakumar | Jul 27, 2023    | Sep 17, 2023    | TG On-Prem Support | Michael Esposo    |
-| Solved        | #48173 | Cannot delete graph or execute any GSQL                 | Sudha Vijayakumar | Apr 04, 2023    | May 18, 2023    | TG Cloud Support   | Michael Esposo    |
-| Solved        | #49738 | Cluster Down (Disk filled UP)                           | Vishnu k Raj      | Aug 22, 2023    | Aug 24, 2023    | TG On-Prem Support | Wei Li            |
-| Solved        | #48377 | Cluster Upgrade - Planning                              | -                 | Apr 18, 2023    | May 03, 2023    | TG On-Prem Support | Yunfei Liang      |
-| Solved        | #48881 | Cluster was down                                        | -                 | Jun 08, 2023    | Jun 22, 2023    | TG On-Prem Support | Wei Li            |
-| Solved        | #47335 | Configure Backup and Restore through Script             | -                 | Jan 24, 2023    | Jan 27, 2023    | TG On-Prem Support | Omar Ayoubi       |
-| Solved        | #47255 | Configure SSL as IaC                                    | -                 | Jan 16, 2023    | Feb 01, 2023    | TG On-Prem Support | Wei Li            |
-| Solved        | #50482 | conn 'tuple' object has no attribute 'runLoadingJobWithFile' | Sudha Vijayakumar | Nov 02, 2023    | Nov 04, 2023    | TG On-Prem Support | Samuel Skidmore   |
-| Solved        | #51420 | Connection refused error from python code               | Sudha Vijayakumar | Feb 07, 2024    | Feb 25, 2024    | TG On-Prem Support | Tyler Wellman     |
-| Solved        | #46964 | Could you please help resolve the issues attached?      | -                 | Dec 15, 2022    | Jan 19, 2023    | TG On-Prem Support | Jingyi Liu        |
-| Solved        | #49315 | CRR - Is it possible to setup CRR between DR1 and DR2   | Vishnu k Raj      | Jul 17, 2023    | Aug 12, 2023    | TG On-Prem Support | Samuel Skidmore   |
-| Solved        | #49314 | CRR question                                            | Vishnu k Raj      | Jul 17, 2023    | Aug 11, 2023    | TG On-Prem Support | Michael Esposo    |
-| Solved        | #48875 | DATABASE TUNING for bulk-load                           | Sudha Vijayakumar | Jun 08, 2023    | Jul 10, 2023    | TG On-Prem Support | Michael Esposo    |
-| Solved        | #52296 | Deploy TigerGraph on AWS EKS                            | Vishnu k Raj      | Apr 25, 2024    | May 10, 2024    | TG On-Prem Support | Tyler Wellman     |
-| Solved        | #47564 | Ensure Tigergraph Installation status after installation | -                | Feb 14, 2023    | Mar 02, 2023    | TG On-Prem Support | Jordan Horner     |
-| Solved        | #48435 | Error during upgrade                                    | -                 | Apr 22, 2023    | May 07, 2023    | TG On-Prem Support | Yunfei Liang      |
-| Solved        | #49832 | Error In Executing Queries from JDBC Driver             | Justine Thomas    | Aug 30, 2023    | Sep 29, 2023    | TG On-Prem Support | Yunfei Liang      |
-| Solved        | #50043 | ETC lock after backup interrupted                       | Vishnu k Raj      | Sep 19, 2023    | Sep 23, 2023    | TG On-Prem Support | Yunfei Liang      |
-| Solved        | #49897 | EXPERIMENTAL (DEMO) ENV - Instance sizing and overall arch review | Vishnu k Raj  | Sep 07, 2023    | Sep 22, 2023    | TG On-Prem Support | Michael Esposo    |
-| Solved        | #49955 | Experimental - GPE crash on m1 while running query and Insight | Vishnu k Raj  | Sep 13, 2023    | Oct 13, 2023    | TG On-Prem Support | Michael Esposo    |
-| Solved        | #50606 | Experimental cluster GPE not stable                     | Vishnu k Raj      | Nov 15, 2023    | Nov 30, 2023    | TG On-Prem Support | Yunfei Liang      |
-| Solved        | #47256 | Export Monitoring Metrics to Datadog                    | -                 | Jan 16, 2023    | Feb 01, 2023    | TG On-Prem Support | Wei Li            |
-| Solved        | #46937 | Failed to make RPC call to IFM, is IFM up?              | -                 | Dec 13, 2022    | Jan 17, 2023    | TG On-Prem Support | Wei Li            |
-| Solved        | #49986 | Final Cluster Down after DROPALL                        | Vishnu k Raj      | Sep 15, 2023    | Sep 30, 2023    | TG On-Prem Support | Ryan (Zheng) Wang |
-| Solved        | #48873 | GHOST NODES (AFTER DROP GRAPH)                          | Sudha Vijayakumar | Jun 08, 2023    | Jul 01, 2023    | TG On-Prem Support | Michael Esposo    |
-| Solved        | #49890 | GPE Down + Restart from UI didn't work                  | Sudha Vijayakumar | Sep 06, 2023    | Sep 25, 2023    | TG On-Prem Support | Wei Li            |
+= Beta Program Terms and Conditions for TigerGraph Cloud 4
+
+
+
+== Effective Date: Apr 23, 2024
+
+These Terms and Conditions of the Beta Program for TigerGraph Cloud 4 ("Terms") constitute a legal agreement between *You* or the entity You are authorized to represent and bind to these terms (“You” or “Your”) and TigerGraph, Inc. ("TigerGraph", "We") and govern Your participation in the Beta Program for TigerGraph Cloud 4 ("Beta Program").
+
+[IMPORTANT]
+====
+Please read these Terms carefully.
+====
+
+=== 1) Beta Offering
+The Beta Program provides You access to the TigerGraph Cloud 4 Beta software service ("Beta Offering"), a pre-production release, for testing and providing feedback to TigerGraph.
+The Beta Offering is provided on an "as is" and "as available" basis for a limited time.
+You may access the Beta Offering via a designated portal which is separate from TigerGraph's production and general commercial offerings.
+You may not use the Beta Offering in production or for commercial purposes.
+
+=== 2) Acceptance of Terms
+By accessing or using the Beta Offering, You confirm that You have read, understood, and agree to be bound by these Terms.
+You also agree to use the Beta Offering in accordance with the TigerGraph Cloud Subscription Terms, which are available on our website at https://www.tigergraph.com/tigergraph-cloud-subscription-terms/ and are incorporated by reference.
+The Terms control over any inconsistent provisions with the TigerGraph Cloud Subscription Terms.
+
+If You do not agree with these Terms or the TigerGraph Cloud Subscription Terms, You are not permitted to access or use the Beta Offering.
+
+=== 3) Participation
+
+* *Eligibility*: Participation in the Beta Program is voluntary and is open only to selected participants who agree to these Terms.
+At our sole discretion, we reserve the right to reject access or revoke access for any participant at any time.
+
+* *Registration*: You may be required to register for an account and provide accurate and complete information.
+You agree to keep Your account credentials confidential and not to share them with other parties.
+The active use of computational resources for the use of the Beta Offering in TigerGraph Cloud 4 consumes TigerGraph Cloud credits.
+TigerGraph will grant Your Beta Program account a number of no-charge credits.
+If You use all the credits, contact TigerGraph, and You may receive more.
+
+=== 4) License and Restrictions
+We grant You a limited, non-exclusive, non-transferable, sublicensable, or assignable license to use the Beta Offering solely for internal testing and evaluation.
+You, directly or through any third party, agree not to disclose the Beta Offering to any third party,  reverse engineer, reveal Your benchmarking, decompile, or disassemble the Beta Offering.
+You agree You will not attempt to gain unauthorized access to the Beta Offering’s underlying code or infrastructure.
+
+=== 5) Feedback and Communications
+You agree to provide feedback regarding Your experience with the Beta Offering, including but not limited to usability, bugs, improvements, suggestions, and performance issues (“Feedback”).
+All Feedback will be considered non-proprietary to You. You acknowledge that TigerGraph owns all Feedback provided.
+If we choose to publish Your Feedback, we will either do so in a way that does not identify You or obtain Your consent to identify You.
+You acknowledge the importance of communication and feedback between You and TigerGraph during Your use of the Beta Offering and agree to receive related correspondence and updates from us with regard to the Beta Offering.
+
+=== 6) Data Collection and Protection
+
+* *Personal Data*: We may collect and use Your data on a limited basis under our Privacy Policy, which is available on our website at  https://www.tigergraph.com/privacy-policy/.
+We may also monitor how You use the Beta Offering and use that information, without limitation, to improve our products and services.
+
+
+=== 7) No Warranty
+The Beta Offering is provided "as is" without any warranties, express or implied.
+We do not warrant that it will be error-free or uninterrupted.
+We are not obligated to provide maintenance, technical, or other support for the Beta Offering.
+You must separately backup all data used on the Beta Offering to avoid loss of data.
+
+=== 8) Limitation of Liability
+We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from Your access to, use of, or inability to access or use the Beta Offering.
+
+=== 9) Changes to Terms
+We reserve the right to modify these Terms at any time.
+We will provide notice of these changes by posting the revised Terms and updating the "Effective Date" above.
+Your continued participation in the Beta Program will constitute Your consent to those changes.
+
+=== 10) Termination
+We reserve the right to terminate the Beta Program or suspend Your access to the Beta Offering at any time, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms.
+You may terminate Your participation in the Beta Program by canceling Your access to the Beta Program portal.
+
+We anticipate ending the Beta Program on July 20, 2024.
+We intend to send a notice to the email address of Your Beta Program registration at least 48 hours before we end the Beta Program.
+After the Beta Program ends, Your Beta Offering services and the data contained therein will be deleted.
+We may retain Your registration information, feedback, and system monitoring data.
+The restrictions in section 4 survive any termination in perpetuity.
+
+=== 11) Governing Law
+These Terms shall be governed by and construed in accordance with the internal laws of the State of California without regard to its conflict of laws principles.
+Each party hereby consents to the jurisdiction of the federal or state courts of San Mateo County, California, USA. Each party hereby waives any right to a jury trial in any litigation arising out of or related to this Agreement.
+
+== Contact Us
+If you have any questions about these Terms, please contact us at [email protected].