Add file attachment support for tickets

bot/cogs/tickets.py

@@ -15,6 +15,7 @@
 
 if TYPE_CHECKING:
     from libs.utils import RoboContext
+
     from rodhaj import Rodhaj
 
 
@@ -43,7 +44,7 @@ class TicketOutput(NamedTuple):
 class ClosedEmbed(discord.Embed):
     def __init__(self, **kwargs):
         kwargs.setdefault("color", discord.Color.from_rgb(138, 255, 157))
-        kwargs.setdefault("title", "SUCCESS_TICK_EMOJI Ticket Closed")
+        kwargs.setdefault("title", "\U00002705 Ticket Closed")
         kwargs.setdefault("timestamp", discord.utils.utcnow())
         super().__init__(**kwargs)
         self.set_footer(text="Ticket closed at")
@@ -197,8 +198,6 @@ async def create_ticket(self, ticket: TicketThread) -> Optional[TicketOutput]:
         if not isinstance(tc, discord.ForumChannel):
             return
 
-        # TODO: Add file attachment support later
-
         all_tags = tc.available_tags
         applied_tags = [
             discord.utils.get(all_tags, name=tag.title()) for tag in ticket.tags
@@ -210,6 +209,7 @@ async def create_ticket(self, ticket: TicketThread) -> Optional[TicketOutput]:
             applied_tags=processed_tags,
             name=ticket.title,
             content=content,
+            files=ticket.files,
             reason=f"Ticket submitted by {ticket.user.global_name} (ID: {ticket.user.id})",
         )
 
@@ -261,7 +261,7 @@ async def obtain_webhook(self, guild_id: int) -> Optional[discord.Webhook]:
         return await dispatcher.get_webhook()
 
     async def tick_post(self, ctx: RoboContext) -> None:
-        await ctx.message.add_reaction(discord.PartialEmoji(name="SUCCESS_TICK_EMOJI"))
+        await ctx.message.add_reaction(discord.PartialEmoji(name="\U00002705"))
 
     def get_solved_tag(
         self, channel: Optional[Union[discord.ForumChannel, discord.TextChannel]]

bot/libs/tickets/structs.py

@@ -31,6 +31,7 @@ class TicketThread(msgspec.Struct):
     location_id: int
     content: str
     tags: list[str]
+    files: list[discord.File]
     created_at: datetime.datetime
 
 

bot/libs/tickets/views.py

@@ -129,6 +129,7 @@ async def callback(self, interaction: discord.Interaction[Rodhaj]) -> None:
 class TicketConfirmView(RoboView):
     def __init__(
         self,
+        attachments: list[discord.Attachment],
         bot: Rodhaj,
         ctx: RoboContext,
         cog: Tickets,
@@ -137,6 +138,7 @@ def __init__(
         delete_after: bool = True,
     ) -> None:
         super().__init__(ctx=ctx, timeout=300.0)
+        self.attachments = attachments
         self.bot = bot
         self.ctx = ctx
         self.cog = cog
@@ -248,12 +250,14 @@ async def confirm(
             await interaction.response.send_message(embed=embed, ephemeral=True)
             return
 
+        files = [await attachment.to_file() for attachment in self.attachments]
         ticket = TicketThread(
             title=title,
             user=author,
             location_id=self.guild.id,
             content=self.content,
             tags=applied_tags,
+            files=files,
             created_at=discord.utils.utcnow(),
         )
         created_ticket = await self.cog.create_ticket(ticket)

bot/rodhaj.py

@@ -137,6 +137,15 @@ async def on_message(self, message: discord.Message) -> None:
 
             # Represents that there is no active ticket
             if potential_ticket.id is None:
+                # We might want to validate the content type here...
+                if len(message.attachments) > 10:
+                    over_msg = (
+                        "There are more than 10 attachments linked. "
+                        "Please remove some and try again"
+                    )
+                    await author.send(over_msg)
+                    return
+
                 tickets_cog: Tickets = self.get_cog("Tickets")  # type: ignore
                 default_tags = ReservedTags(
                     question=False, serious=False, private=False
@@ -161,7 +170,9 @@ async def on_message(self, message: discord.Message) -> None:
                     "\n\nNote: Once you have created your ticket, this prompt will not show up again"
                 )
 
-                view = TicketConfirmView(self, ctx, tickets_cog, message.content, guild)
+                view = TicketConfirmView(
+                    message.attachments, self, ctx, tickets_cog, message.content, guild
+                )
                 view.message = await author.send(embed=embed, view=view)
                 return