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Update 0006_ssa.md
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amwhitty authored Dec 21, 2023
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Before, some of the language was not written in plain language and, in some cases, lacked clear instructions on how to complete tasks.

Tireless efforts to explain complex policies and processes led to a new approach prioritizing simple, conversation communications that meet people where they are. Examples of these efforts include primary tasks like:
Tireless efforts to explain complex policies and processes led to a new approach prioritizing simple, conversational communications that meet people where they are. Examples of these efforts include primary tasks like:

* [Plan for retirement](https://www.ssa.gov/prepare/plan-retirement),
* [Change name with Social Security](https://www.ssa.gov/personal-record/change-name), and
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