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Update Communication and Project Management tracks #10

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Update Communication and Project Management tracks #10

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d662ac2
move communiating blockers to level 1 comms
bandyson Nov 20, 2018
11adfb6
make PM moar PM-y
bandyson Nov 20, 2018
561d08f
added CMS eg to PM 3
bandyson Nov 20, 2018
6a6ac16
finish project management
bandyson Nov 21, 2018
1a11e81
adjust communication examples
bandyson Nov 21, 2018
f150f5b
Merge branch 'master' into update-pm-comms
bandyson Dec 6, 2018
be26e08
removed duplicate(ish) example
bandyson Dec 6, 2018
730f7d0
don't SPEAK to domain experts. COLLABORATE with them. :)
bandyson Dec 6, 2018
b3964f2
added example based on james
bandyson Dec 6, 2018
9bf2c69
edited for evan. pedantic (but helpful) bastard :p
bandyson Dec 6, 2018
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37 changes: 22 additions & 15 deletions constants.js
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Original file line number Diff line number Diff line change
Expand Up @@ -382,10 +382,10 @@ export const tracks: Tracks = {
signals: [
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"Estimates small tasks accurately",
"Delivers tightly-scoped projects efficiently",
"Writes effective technical specs outlining approach"
"Ensures stakeholders are aware of current blockers"
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We can have example about communicating the trade offs during the implementing a project (not sure if PM or Comms)

],
examples: [
"Wrote the technical spec for Quick User Switching",
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Based on Medium's descriptions I think requirements analysis and technical design (and getting buy in for the design) fit more under Communication than Project Management.

I've updated it to be more about managing delivery.

"Effectively estimated assigned Jira tickets for Quick User Switching",
"Delivered low stock warning for iOS",
"Delivered new User badge"
]
Expand All @@ -399,8 +399,10 @@ export const tracks: Tracks = {
],
examples: [
"Delivered basic promotions API endpoint",
"Delivered new View Customer design",
"Executed the multiple image uploader for products"
"Scoped Jira tickets to be dev ready before Sprint Planning",
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Would be nice to include the notion of multiple tickets that make up a small project?

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@celine-may celine-may Nov 22, 2018 •
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Actually, the last example does that :)

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@rlopes rlopes Nov 23, 2018 •
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Would you consider replacing "Jira tickets" instances with "stories"?

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@bandyson bandyson Dec 6, 2018 •
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i like jira tickets better. stories are a specific thing within jira but there are also bugs and tasks which are important too.

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@rlopes rlopes Dec 6, 2018 •
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I see what you mean. I still wonder if there could be a better word. Jira links it to the tool. But what is the concept behind a Jira ticket, in a tool agnostic way?
I am used to call them stories (from Agile lingo) and at a more granular level tasks (which can encompass bugs, enhancements, new features...): "a team does story slicing then scope and estimate the stories..."
Being said, if you keep Jira tickets in the context of Vend, people will understand.

"Worked with Product Marketing to communicate roll out while delivering new View Customer design",
"Executed the multiple image uploader for products",
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@tenitski tenitski Nov 21, 2018 •
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What does executed mean in this context? Project managed it from start to finish?

"Broke down Home Dashboard Integrated Payment Recommendations into tickets with estimations"
]
},
{
Expand All @@ -413,7 +415,8 @@ export const tracks: Tracks = {
examples: [
"Ran project retro to assess improvement opportunities",
"Completed launch checklist unprompted for well controlled rollout",
"Facilitated project kickoff meeting to get buy-in"
"Facilitated project kickoff meeting to get buy-in",
"Worked with Marketing to define scope and delivery timelines for Crafty CMS"
]
},
{
Expand All @@ -425,8 +428,8 @@ export const tracks: Tracks = {
],
examples: [
"Oversaw delivery of Promotions",
"Built the features service",
"Involved marketing, legal, and appropriate functions at project start"
"Managed the building of the features service",
"Co-ordinated the different requirements of marketing, legal, and appropriate functions throughout the GDPR project"
]
},
{
Expand Down Expand Up @@ -454,9 +457,11 @@ export const tracks: Tracks = {
{
summary: "Communicates effectively to close stakeholders when called upon, and incorporates constructive feedback",
signals: [
"Communicates project status clearly and effectively",
"Communicates status of assigned tasks clearly and effectively",
"Collaborates with others with empathy",
"Asks for help at the appropriate juncture"
"Asks for help at the appropriate juncture",
"Practises active listening and suspension of attention",
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moved from 2 to 1.

"Provides the appropriate amount of information and technical detail based on parties being comunicated with"
],
examples: [
"Updated oncall-engineers before running a resource-intensive task.",
Expand All @@ -467,27 +472,29 @@ export const tracks: Tracks = {
{
summary: "Communicates with the wider team appropriately, focusing on timeliness and good quality conversations",
signals: [
"Practises active listening and suspension of attention",
"Ensures stakeholders are aware of current blockers",
"Chooses the appropriate tools for accurate and timely communication"
"Chooses the appropriate tools for accurate and timely communication",
"Writes effective technical specs outlining approach",
"Identifies and proactively involves the appropriate people to reach a consensus on a technical decision"
],
examples: [
"Received and integrated critical feedback positively",
"Created cross-team Slack channel for payments work",
"Spoke to domain experts before writing spec"
"Collaborated with domain experts before writing spec",
"Proactively recorded decisions in the project decision log after a meeting"
]
},
{
summary: "Proactively shares information, actively solicits feedback, and facilitates communication for multiple stakeholders",
signals: [
"Resolves communication difficulties between others",
"Anticipates and shares schedule deviations in plenty of time",
"Manages project stakeholder expectations effectively"
"Manages project stakeholder expectations across teams effectively"
],
examples: [
"Directed team response effectively during outages",
"Gathered multiple stakeholders together to communicate a priority change",
"Gave notice of upcoming related work in Band Practise"
"Gave notice of upcoming related work in Band Practise",
"Anticipated impact of design changes and worked with design and product to design a solution while meeting the committed release date."
]
},
{
Expand Down