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How to send the VpnHood Client diagnosis report

Trudy edited this page Nov 17, 2023 · 5 revisions

To send the VpnHood Client diagnosis report, please follow these steps:

  1. Click the menu button, represented by three vertical dots in the top-right corner.

  2. From the menu options, select "Diagnose."

  3. Try to work with your network, such as browsing somewhere and reproducing the issue, then disconnect the VpnHood.

  4. A report will be automatically generated.

  5. Send the report or open the report and email its content. [email protected].

👉 If you send the report and want to follow up, you need to include the report reference number in your email.