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--- | ||
name: Bug report | ||
about: Report a bug/issue | ||
title: 'Bug: <title>' | ||
labels: bug, needs triage | ||
--- | ||
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<!-- | ||
WARNING: Please read this carefully to avoid submitting useless bug reports that will be ignored. | ||
If you do not include at least the YTAF version and enough information to determine your webOS version, your issue may be closed without a response. | ||
Check existing issues to see if there is already one covering your problem. | ||
The more information you include, the better. | ||
However, you must include *at least* the YTAF (YouTube Ad-Free) version and: | ||
- webOS version, or | ||
- firmware version (sometimes referred to as "software version" on TV) *and* either OTAID (preferred) or SoC | ||
--> | ||
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## YTAF information | ||
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<!-- | ||
Example: | ||
- YTAF version: 0.3.3 | ||
--> | ||
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- YTAF version: | ||
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## TV information | ||
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<!-- | ||
Example: | ||
- webOS version: 6.3.2 | ||
- Firmware version: 03.34.65 | ||
- OTAID: HE_DTV_W21P_AFADATAA | ||
- SoC: k7lp | ||
- Model: 50UP7670PUC | ||
--> | ||
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- webOS version: | ||
- Firmware version: | ||
- OTAID: | ||
- SoC: | ||
- Model: | ||
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<!-- | ||
This information can all be found in /var/run/nyx/device_info.json and /var/run/nyx/os_info.json. | ||
In `device_info.json`: | ||
* SoC: `device_name` | ||
* OTAID: `hardware_id` | ||
* model: `product_id` | ||
In `os_info.json`: | ||
* webOS version: `core_os_release` | ||
* firmware version: `webos_manufacturing_version` | ||
If you do not have access to those files, the webOS version can always be found somewhere in the settings menu. | ||
--> | ||
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## Issue description | ||
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<!-- | ||
Describe the bug/issue and how to reproduce it. Provide as much information as possible. For example, include screenshots or links to videos that trigger the problem. | ||
Please also check whether you are able to open the YTAF options panel using the green button and include that information here. | ||
--> |