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Sentry

This integration allows you to send alerts to users in xMatters and then resolve issues in Sentry.



An updated version of this integration is available. You can install the new one-way version right from the Workflow Templates directory within your xMatters instance. Learn more.


Files

Installation

Sentry Setup

This requires an account with sentry.io.

These instructions are adapted from the sentry documentation. Check the docs out for more details.

  1. When signed in, go to Settings > Developer Settings.
  2. Create a new Internal Integration.
  3. In the Name field put something that will help you identify it. We recommend xMatters.
  4. Add a webhook URL from xMatters here. This is found in step 4 of the xMatters setup instructions below. Now would be a good time to follow the xMatters setup steps 1-4.
  5. Under Permissions > Issue & Event select Read & Write. Do the same with Permissions > Project, and Permissions > Organization. This allows xMatters to resolve an alert.
  6. Save the Integration and open it again.
  7. Copy the Token near the end of the page. This will be used in the xMatters setup on step 5.
  8. Attach this integration to rules in order to alert whenever you would like.

xMatters Setup

  1. Download the Sentry.zip file onto your local computer
  2. Navigate to the Workflows tab of your xMatters instance
  3. Click Import, and select the zip file you just downloaded
  4. Open the Alert Flow, then open the Inbound from Sentry step and copy the URL. This is used in step 4 of the Sentry Setup instructions above.
  5. Take the Token you got from step 7 in the Sentry setup instructions and put it in the xMatters constant Sentry API Token
  6. Adjust the recipients in the Create Event - Alert step.
  7. Adjust the timezone in the Moment - Convert Time step.

Example

This is what the integration looks like in xMatters.

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