[17.0][MIG] helpdesk_mgmt_fieldservice

helpdesk_mgmt_fieldservice/README.rst

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+==========================
+Helpdesk Mgmt Fieldservice
+==========================
+
+.. 
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! source digest: sha256:2298c9baf4289333d16aa846aca9176b09d8ebdd66361ded2aa009262544a9ee
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
+    :target: https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_fieldservice
+    :alt: OCA/helpdesk
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_mgmt_fieldservice
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
+    :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=17.0
+    :alt: Try me on Runboat
+
+|badge1| |badge2| |badge3| |badge4| |badge5|
+
+This module allows the helpdesk user to track the status of related
+service orders.
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Installation
+============
+
+To install this module, you need to:
+
+-  Install helpdesk_mgmt_fieldservice
+
+Configuration
+=============
+
+There is no need to do anything to configure this module
+
+Usage
+=====
+
+-  Go to Helpdesk
+-  Create or select a ticket
+-  In the "Service Orders" tab, you can create service orders for the
+   FSM team
+
+To close a ticket, all the related service orders must be closed.
+
+Known issues / Roadmap
+======================
+
+
+
+Changelog
+=========
+
+12.0.1.0.0 (2016-06-19)
+-----------------------
+
+-  [ADD] Add this module OCA/helpdesk project
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_fieldservice%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+-------
+
+* Open Source Integrators
+* Escodoo
+
+Contributors
+------------
+
+-  Bhavesh Odedra <[email protected]>
+-  Open Source Integrators <[email protected]>
+-  Serpent Consulting Services Pvt. Ltd. <[email protected]>
+-  Marcel Savegnago <[email protected]>
+-  Italo Lopes <[email protected]>
+
+Maintainers
+-----------
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_fieldservice>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

helpdesk_mgmt_fieldservice/__init__.py

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+from . import models
+from . import wizards

helpdesk_mgmt_fieldservice/__manifest__.py

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+# Copyright (C) 2019 - TODAY, Open Source Integrators
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+{
+    "name": "Helpdesk Mgmt Fieldservice",
+    "summary": """
+        Create service orders from a ticket""",
+    "version": "17.0.1.0.0",
+    "license": "AGPL-3",
+    "author": "Open Source Integrators, "
+    "Escodoo, "
+    "Odoo Community Association (OCA)",
+    "website": "https://github.com/OCA/helpdesk",
+    "depends": [
+        "helpdesk_mgmt",
+        "fieldservice",
+    ],
+    "data": [
+        "security/ir.model.access.csv",
+        "views/helpdesk_ticket_views.xml",
+        "views/fsm_location_views.xml",
+        "views/fsm_order_views.xml",
+        "wizards/fsm_order_close_wizard.xml",
+    ],
+    "assets": {
+        "web.assets_backend": [
+            "helpdesk_mgmt_fieldservice/static/src/scss/helpdesk_column.scss",
+        ],
+    },
+    "demo": [],
+}

helpdesk_mgmt_fieldservice/i18n/ca.po

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+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt_fieldservice
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"Last-Translator: Automatically generated\n"
+"Language-Team: none\n"
+"Language: ca\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_location__ticket_count
+msgid "# Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__all_orders_closed
+msgid "All Orders Closed"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__all_partners
+msgid "All Partners"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form
+msgid "Cancel"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form
+msgid "Close Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_search_closed_orders
+msgid "Closed FSM Orders"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form
+msgid "Create FSM Order"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_fieldservice.action_fsm_location_ticket
+msgid "Create Helpdesk Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_form_logic
+msgid "Description"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_location__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order_close_wizard
+msgid "FSM Close - Option to Close Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_location_id
+msgid "FSM Location"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_location
+msgid "Field Service Location"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order
+msgid "Field Service Order"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__team_id
+msgid "Helpdesk Team"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.actions.act_window,name:helpdesk_mgmt_fieldservice.action_fsm_location_ticket
+msgid "Helpdesk Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_location__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_location____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form
+msgid "Open"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_op
+msgid "Operations"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order__display_name
+msgid "Order"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__partner_domain
+msgid "Partner Domain"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: code:addons/helpdesk_mgmt_fieldservice/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Please complete all service orders related to this ticket to close it."
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__resolution
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__resolution
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_form_logic
+msgid "Resolution"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_order_ids
+#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_fsm_order
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form
+msgid "Service Orders"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__stage_id
+msgid "Stage"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form
+msgid "There is an open Ticket, would you like to update the related ticket?"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order__ticket_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__ticket_id
+msgid "Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form
+msgid "Ticket Resolution"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form
+msgid "Ticket Stage"
+msgstr ""
+
+#. module: helpdesk_mgmt_fieldservice
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.view_fsm_location_ticket_form
+msgid "Tickets"
+msgstr ""