Problem Reporting Logfile Howto
If you want me to analyse problems in the app that i cannot reproduce on my phone you can generate a logfile that hopefully contains necessary infos if the problem is reproducable on your side:
- in the app go to the screen that was visible just before the problem occurs
- Open the Settings View
- Under Diagnostics can you enable these setting
- LogCat SQL: If enabled: Write Database activity to logcat.
- LogCat jpg: If enabled: trace photo file operations (copy/move/delete). (since 0.6.4)
- LogCat jpg/xmp metadata: If enabled: Writes infos about reading/writing metadata of jpg/xmp to logcat. (since 0.6.1)
- LogCat libs: If enabled: Writes infos about of 3rd paty libs to logcat.
- LogCat Misc.: If enabled: Writes infos about other components to logcat.
- click on "Clear LogCat" (Only activity after this "clear" will be in logfile)
- leave settings
- reproduce the problem you described i.e. (open an image with wrong content as decribed)
- go again to settings
- Under Diagnostics: click on "Save LogCat to file"
after this procedure you should have a detailed logfile what happend.
Attach this logfile to the ticket.
Note: Since enabled "LogCat XXX" might slow down execution an consumes extra memory disable them if these are not needed any more.
