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Dean Gardiner edited this page Sep 30, 2016 · 7 revisions

Table of Contents:

Installation

This guide has been derived from third-party sources (forum threads, other guides, etc..), so might have errors or missing information. If you find any problems with this guide please open an issue here.

Install: Unsupported AppStore (v2)

  1. Download the latest release of the WebTools plugin from here

  2. Extract the downloaded ZIP archive

  3. Open the extracted folder, and copy the WebTools.bundle folder to the Plug-ins folder on your Drobo device at:

    Linux, OS X:

    smb://<Drobo IP>/DroboApps/plex/Library/Plex Media Server/Plug-ins
    

    Windows:

    \\<Drobo IP>\DroboApps\plex\Library\Plex Media Server\Plug-ins
    
  4. Restart Plex Media Server

  5. Open the WebTools interface at http://<Drobo IP>:33400 or http://<Drobo IP>:33443 and login with your Plex.tv account

  6. Open the "Unsupported AppStore" module:

  7. Find the "Trakt.tv" plugin listed under "Application", and click "Install":

  8. The "Trakt.tv" plugin should appear at Plex/Web -> Channels in about one minute. (but can vary depending on the speed of your system)

    If the plugin doesn't appear after waiting a few minutes: the plugin may not be installed correctly, or has crashed on startup. Please post an issue here with the latest plugin log file for support.

  9. Configure the plugin by clicking on the plugin settings button at Plex/Web -> Channels:

Install: Manual

  1. Download the latest release of the Trakt.tv plugin

  2. Extract the downloaded ZIP archive

  3. Open the extracted folder, and copy the Trakttv.bundle folder to the Plug-ins folder on your Drobo device at:

    Linux, OS X:

    smb://<Drobo IP>/DroboApps/plex/Library/Plex Media Server/Plug-ins
    

    Windows:

    \\<Drobo IP>\DroboApps\plex\Library\Plex Media Server\Plug-ins
    
  4. Restart Plex Media Server

  5. The "Trakt.tv" plugin should appear at Plex/Web -> Channels in about one minute. (but can vary depending on the speed of your system)

    If the plugin doesn't appear after waiting a few minutes: the plugin may not be installed correctly, or has crashed on startup. Please post an issue here with the latest plugin log file for support.

  6. Configure the plugin by clicking on the plugin settings button at Plex/Web -> Channels:

Fixes

Fix: Permissions

Copying the plugin into the Plug-ins folder via SMB may result in incorrect permissions on the Trakttv.bundle folder, permissions can be fixed with the following steps:

  1. Determine the user + group which has ownership of Plex Media Server:

    stat --format '%U:%G' "/mnt/DroboFS/Shares/DroboApps/plex/Library/Plex Media Server"
    
  2. Update ownership of the Trakttv.bundle

    sudo chown -R plex:plex "/mnt/DroboFS/Shares/DroboApps/plex/Library/Plex Media Server/Plug-ins/Trakttv.bundle"
    

    (Replace plex:plex with the output from step 1)

  3. Update permissions

    sudo chmod -R 770 "/mnt/DroboFS/Shares/DroboApps/plex/Library/Plex Media Server/Plug-ins/Trakttv.bundle"
    

(Discovered in issue #303)

Fix: Float Type

Drobo systems may require the ARM float type to be manually specified, this can be fixed with the following steps:

  1. Create the Plug-in Support/Data/com.plexapp.plugins.trakttv/advanced.ini file with the following contents:

    [libraries]
    arm_float_type=hf
    
  2. Restart Plex Media Server

(Discovered in issue #303)