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Sync Problems
RemyDuijkeren edited this page Jul 20, 2023
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1 revision
Possible issues:
- Endpoint doesn't have correct SAS Key
Go to the waiting Spotler Job and click on Related > Background Processes. Does it contain a failing System Job? If no System Job or succeded than the connection to AutomateValue Connector Platform is ok.
If there is a failing System Job then open it. Go to the Details tab, which contains the error message.
If the message contains 'A SASKey has not been configured for ServiceEndpoint SpotlerAutomate' than the SAS Key is missing or not correct.
Please re-enter your SAS Key for the SpotlerAutomat endpoint, using the Plugin Registration Tool.
- No configuration for enviroment or enviroment is disable for syncing.
Contact AutomateValue too check this.